Category: Hospitality AI
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The Hospitality Revolution: How Independent Hotel Consultants Are Using AI to Transform Guest Experiences and Revenue Management
The luxury hotel in downtown Manhattan was hemorrhaging money. Despite its prime location and elegant décor, occupancy rates had plummeted 35% over two years. The owner hired Sarah Chen, an independent hospitality consultant, expecting months of traditional analysis and incremental improvements. Instead, Sarah implemented an AI-powered revenue optimization system that increased occupancy by 42% and…